Registry Department-Admission

Q1. Who is eligible to join Mwalimu National Sacco Ltd as a member?

Anyone from the following categories can join the Society: TSC secretariat, TSC secondary school teachers, TSC lecturers, TSC primary school teachers (Diploma or Degree graduates), members’ spouses and children in formal employment, Ministry of Education staff, Mwalimu National Sacco and its subsidiaries’ employees.

Q2. What do I need to join Mwalimu National SACCO Society Ltd?

The following documents are required:

  •  A fully filled membership application form
  • Copy of the National Identity Card (Both sides)
  • An original current pay slip,
  • Three recent color passport size photographs.

Q3. After acquiring all the above documents, what are the steps I need to take to join Mwalimu National SACCO Society?

Attach all required documents and hand deliver or send via courier to our offices at Mwalimu Towers, Upperhill, Nairobi or any of Mwalimu National branches nearest to you.

Q4. What is a Risk Fund?

  • This is a compulsory insurance scheme for all SACCO members. Each member contributes Kshs. 400 monthly.
  • The fund is used to pay off the outstanding loans for a deceased member, pay off the last expense benefit and double the shares payable to the beneficiary (nominee).
  • For efficiency in payment, members are advised to: Confirm and Update their nominees with the SACCO to avoid legal tussles. In case of more than one nominee, indicate percentage allocation for each nominee.

Q5 .What is a Burial Benevolent Fund (BBF) and how do I benefit from it?

BBF is a social Welfare fund that was established in July 1993 to accord members and their immediate family decent burials upon demise.

The member contributes Kshs.150 monthly. A member is required to specify his/her next of kin (i.e. the beneficiaries) prior.

Entitlements are as below:

Self – Kshs.60,000

Spouse – Kshs.55,000

Own Children – Kshs.35,000 (up to a max of 6)

Own Parents – Kshs.20,000

Parent in law – Kshs.15,000

Q6. What attachments are required when filling a BBF Claim?

  •  A copy of death certificate (Certified by and area chief or an advocate) or Burial permit
  • Birth Notification form or Birth Certificate (for all claims - own child)
  • Radio announcement or Newspaper caption or letter from Asst. Chief or Head of Institution
  • Any other document has to be specified and the copies thereof enclosed.

Loans Department

Q1. What do I need when applying for a Loan?

  • A fully completed loan application form.
  • Attach an original, most recent, certified pay slip. (Should not be more than two months old). TSC employees are requested to release their payslips through the TSC portal.
  • A copy of an acceptable form of identification (National ID/Valid Passport).
  • Guarantors should be active members and have contributed for at least three months. Guarantors and applicants shares MUST be equal to or more than the loan applied for.
  • One must have been an active member for at least three consecutive months.

Q2. Must I have guarantors when applying for a Loan ?

Yes indeed. Loans granted by the society must be fully guaranteed by members of the society. Guarantors and applicants shares MUST be equal to or more than the loan applied for. In special cases when loan is less/equal to shares one could guarantee him/herself.

Q3. What security do I need to acquire a loan?

The security needed comes in the form of guarantors, who should be members of the Sacco. Another form of security includes regular remittance of your monthly contribution.

Q4. If I clear a loan before its completion date will I be required to pay interest for future periods?

No interest or penalty is charged for clearing a loan earlier than the contracted period.

Q5. How much can I Borrow?

The society offers different loan types depending on your need. One may borrow from a range of 3 to 6 times his/her savings depending on her needs and subject to a third take home rule.

Q6. How long does it take for a member to get a Cheque after Loan application?

Loan processing takes a maximum of four working days which is dependent on availability of all necessary documentations as lodged by a member upon application and the type of loan applied. Emergency/medical/school fees loans take up to a maximum of two days.

Q7. How do I qualify for a Loan?

To qualify for a loan, you have to:

Be a registered Mwalimu National SACCO Society member

Contribute regularly for at least 3 months with an exception given to Wezesha loan. New members benefit from Wezesha loan immediately after their first direct deduction is made.

Have at least three guarantors who are Mwalimu National SACCO members. They should have been contributing regularly for at least 3 months. The total shares for the applicant plus guarantors should be equivalent to or more than the loan amount applied.

Q8. Can I offset my deposits against my Loan?

A member is only allowed to offset his/her deposits against his/her loans if he/she is ceasing to be a member. He/She must then pay off the balance immediately if any. Offsets are only done when a member has asked those he/she has guaranteed to seek for guarantor replacements.

Q9. Can I apply for more than one Loan?

A member is allowed to take any loan products from different categories on offer as long as all lending conditions are met.

Q10. What is prorata? 

Prorata is the monthly minimum share contribution a member would be required to save each month based on the amount of loan given to him/her.

Q11. What do I need to do when withdrawing from the society?

The following are the steps to follow:

A member needs to inform the society in writing of his intention to withdraw. This is done by filling a withdrawal form which are readily available at our offices.

A member needs to inform all loanees he/she has guaranteed so that they seek alternative guarantor(s). Refunds will only be paid to the member after all Loanees have replaced the withdrawing member as guarantor. If the member has guaranteed any other outstanding loan, he/she will fill a substitute guarantors form available at our offices. The same form is signed by all the other two parties (outgoing and incoming guarantor(s).

Q12. How can I know my accounts balance and my loan application status?

You can get in touch with the office by talking to our Customer Care Representatives on telephone 020 29560000 or 0709898000. You may also choose to send as an email through This email address is being protected from spambots. You need JavaScript enabled to view it.

Q13. Can I withdraw part of my shares/deposits or offset outstanding loan with my shares deposits and continue to be a member?

Partial withdrawal of shares is only allowed for retired members. No other member will be allowed to withdraw part of his/her shares deposit or offset part the shares deposits against an outstanding loan unless he/she ceases to be a member.


Q1. How do I open a FOSA account?

All our members automatically get a FOSA account upon joining our membership.

Q2. How can I acquire a Mwalimu ATM/ Master Card?

Mwalimu ATM Cards can be obtained by all members after and making an application at thrit nearest FOSA branch. Round the clock ATM withdrawals can be through any Kenswitch branded ATMs throughout the entire country.

Q3. Who can qualify for an ATM card?

Any member operating a FOSA Account qualifies for an AT M card.

Q4. What is Go-Mobile?

This is a mobile money transfer platform powered by Spire Bank and adopted by Mwallimu National in order to improve financial services offered to our members. Members can now transact on their accounts using their mobile phones from wherever they are.

Q5.What are the services offered under the Go-Mobile?

Under Go-Mobile, one can make balance inquiry, withdraw money from FOSA account to M-pesa account, access from 1 to 3 month salary in advance, view account mini statement, among others.

Q6.How do I subscribe to the Go-Mobile?

You need to register at your nearest branch by visiting the branch with your original ID and filling in a go mobile application form. After your application has been processed, you will receive a username and pin on your mobile phone. 

This service can be accessed through The Go Mobile Application which can be downloaded from the google play store. Alternatively, the USSD code *633# may be used.

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Mwalimu National

Head Office: Mwalimu Towers,
Hill Lane, Off - Mara Road, Upperhill.
Address: P.O. Box 62641 00200 Nairobi Kenya
Tel: +254 020 295 6000
Mobile:  +254 709 898 000
SMS Number: 20156